Common questions
Is AI medical record review accurate?
Accuracy is designed in through verification rather than assumed. Each page is read in tiers, starting with the text layer, falling back to the page image, then to a vision model for scans and handwriting, and every fact is checked against its source before it is presented. Because each answer carries its source page, the expert can confirm any fact in seconds, and an answer the record does not support says so instead of guessing. Manual extraction from clinical text is labour-intensive and error-prone too, which is why the checkable citation, on either method, is what matters.
Who is responsible for the opinion?
The expert, without qualification. AI changes how quickly the records are read and organised. It does not move the duty to the court under CPR Part 35, and it does not author conclusions. A report remains the expert's reasoning on facts they have satisfied themselves are accurate.
Is patient data safe?
Medical records are special category data and are treated that way. Patient identifiers are encrypted, the system runs on infrastructure your organisation controls rather than posting bundles to an external service, access is limited to invited and authenticated users, and every step is recorded for audit. See security and compliance for the full picture.
How long does a review take?
A bundle of several thousand pages that takes days to read by hand is typically indexed in hours. The expert's reading of the cited pages still takes the time it takes; what disappears is the unassisted first pass through the whole record.
